A Motivational Strategy for Formal Adult Learning

March 18th, 2011 — 9:30pm

I’ve lost track the number of times a friend or a peer told me: “I’m too old to study”, “I have no time and I won’t be able to complete the program”, “It’s too much hassle”, etc. Indeed, each of these are genuine concerns when considering taking up formal adult learning. I know, because I embarked on my own higher education at the good ol’ age of 29. It was certainly an overhaul of lifestyle, and in my case, a complete change in career, industry and colleagues. In short, I changed my world.

Three years later, I achieved what I wanted academically. I will share with you my personal strategy on keeping motivated and ways to build a base of confidence to pull you through your adult learning life. As with any long-term project, you really need to start by building a solid motivational storehouse as a foundation to keep you anchored along the way.

These are my five key sources of motivational energy.

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6 comments » | Life-long Learning

The Virtues of Social Sharing: Achieving Success Through Contribution

August 6th, 2010 — 11:40am

A while ago, while reading Peter Drucker, I came across his philosophy that was, at first, a little disconcerting to me:

Replace the quest for success with the quest of contribution

Forget ‘success’? ‘Contribution’? Like Mother Theresa?

Then it all made sense.

success All our lives we’ve been told to be ‘successful’ and ‘over-achieve’ (a default if you’re a Singaporean). Our success is measured on the kind of education that we receive, the grades we hauled home, the jobs we land, the lifestyle we adopt and the property we live in. A very singular pursuit indeed.

Nothing wrong with personal wealth and accolades (perhaps some of you contributed a few million dollars to your company’s bottom line that enriched the lives of your colleagues.) But can we do more? Can we make a daily difference to the lives of others? Can we help others achieve and replicate our own success stories? Can we contribute meaningfully?
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3 comments » | Life-long Learning, People Development

‘Cool’ is A Powerful Marketing and Social Force

July 27th, 2010 — 6:06am

I had an enjoyable chat over coffee with Anol and Josh from B2Bento last evening. Among other topics, we spoke and debated about how ‘social media’ can be an organisational tool to encourage employees to be advocates of their employer’s brand. I got stumped over a few tough questions, but nothing is more enjoyable than intellectual stimulation.

Among Anol’s many questions, one particularly touched the very foundation of my arguments for enhancing social connectivity in the workplace. Here it is, paraphrased.

What then is the winning formula to encourage employees to speak openly and favourably of their employers’ brand? How do you create employee brand ambassadors?

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2 comments » | Management & Leadership, Marketing 2.0

Social Media World Forum Asia 2010 : 22-23 September, Singapore

July 25th, 2010 — 10:24am

Ever wonder what’s the fuss about social media? Why is it important to understand social media’s impact on how we communicate and share information? And the fact that, just like the internet and email, the social and technological changes brought about by social media are irreversible?

Look Who’s Back

For the second year running, the folks from Six Degrees are back to present Social Media World Forum Asia 2010 in Singapore. This year’s event promises to be bigger than last year’s and will present a host of speakers from many sides of the social media story.

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Comment » | Social Media

Complaints are Healthy, Positive and Good for Business

July 25th, 2010 — 12:01am

This post first appeared in an internal employee ‘email-cast’ by yours truly. Adapted for general reading.

Singaporeans like to complain, right?

We complain about everything! Why is it flooding in Orchard Road? Why are MRT fares expensive? Why watching World Cup on cable is so expensive? Why is the weather so hot/cold? Okay lah, let’s say we call these: ‘feedback‘.

Now look at the photo on the right. This is the message from  the video display screens around Gatwick Airport in London:

‘Are you on Twitter? Get in touch with us @Gatwick_Airport and let us know about your experience at Gatwick today.’

Isn’t this the perfect airport for Singaporeans!?

The airport that gives you the license to complain all you want!

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Comment » | Customer Service, People Development

Daniel Pink: The Surprising Science of Motivation (And What Really Motivates Us)

July 22nd, 2010 — 11:31am

Daniel Pink has a big compelling statement to make:

There’s a mismatch between what science knows
and what business does.

Pink is the author of the best-selling book ‘Drive: The Surprising Truth of What Motivates Us’, a study that argues long-held conventional beliefs in human motivation are actually hampering effective, high performance.

This is a continuation on my series of posts that discusses the intrinsic needs of employees in a new social environment that is increasingly connected through digital means and how businesses can relook its stance on employees’ engagement in social media and derive positive branding opportunities along the way. Pink’s works and ideas have been a huge recent inspiration and motivation for me to continue discussing the need of social engagement through digital means, especially within organisations, in achieving business objectives.

Now what exactly does science knows and business is doing wrong?

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Comment » | Business, Management & Leadership, People Development

Social Belonging (Not Money) is Key to Employee Brand Ambassadors on Social Media

July 19th, 2010 — 5:23pm
After letting the previous post run happy (Happy Employees = Best Brand Ambassadors), I received a tweet question from @thangdynasty thrown into the mix:

@thangdynasty asked (read more about @thangdynasty) :
What about monetary incentives? Do you think these will taint or complement the positive effects of the rise in social currency?

The Short Answer

The Beatles said it best. Money can’t buy you love.

That is my sole conviction. Just as the practice of paying bloggers in dollars to endorse products is a thorny and questionable issue, providing employees with monetary incentives to engage on the social web comes with considerable risks to reputations, both employer’s and employees’. The integrity of the corporate and personal brands will be questioned. Don’t forget, we are dealing with social media, everyone is ready to pounce on you at the whiff of a questionable practice or the slightest mistake (see Google search results on ‘I Hate Tiger Airways’).

Furthermore, to quote Daryl Tay:
‘Will paying get the same kind of emotions and authenticity? Will your paid post even be remembered a week from today?’

But I know you will still ask, why would employees openly and willingly talk about their employers on social media when they are not compensated for it?

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4 comments » | Management & Leadership, Social Media

Your Happy Employees Are Your Best Brand Ambassadors (And Social Media Can Help)

July 12th, 2010 — 12:00pm

Brenda Neckvatal asked on LinkedIn Answers:

‘Can treating employees like customers increase job satisfaction?’

The Satisfied Employee

Here’s my initial response to Brenda’s question (with edits):

It is crucial that we treat employees as ‘internal customers‘. Making that differentiation can make a lot of difference to how they perceive their jobs/roles and contribution to the company. Job satisfaction will equate to retaining of talents and knowledge assets, which is something a lot of managers are grappling with (especially in a positive economy).

Peter Drucker said ‘management’s duty is to preserve the assets of the institution in its care’*. In that respect, all employees must be equally treated with the same care typically reserved for customers. In today’s information-producing workplaces, even more importance and care must be given to increasingly-mobile employees. Unlike the manual worker (who peddles his strength and energy), today’s information-driven employees retain their practice’s knowledge and developed skills and sought to bring them along to the next employer (and, in some cases, including knowledge of the ex-employer’s strategic and operational secrets).

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1 comment » | Branding, Management & Leadership, Social Media

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