On the Reading List
These are actual books in my reading queue..
1. Groundswell: Charlene Li & Josh Bernhoff
2. The New Language of Marketing 2.0: Sandy Carter
3. Permission Marketing (Seth Godin)
4. The One to One Future: Don Peppers & Martha Rogers
5. Planet Google: Randall Stross
6. The Search : John Batelle (another Google story book)
7. Tipping Point: Malcolm Galdwell
Question is, when can i get any reading done?
The Digital Customer Advocate:
Social media-focused is noble, but customer-centricity is even better!
Fierce advocate of great customer service as a marketing and social media strategy, alternative browsers and all things Marketing 2.0. 
