Zappos and its Customers
Posted: August 11th, 2009 | Author: Isman Tanuri | Filed under: Marketing 2.0, The Customer | Tags: Amazon, customer, marketing, Social Media, Zappos | View CommentsI love companies with an overtly human side. Zappos is one. Any business has its core 2 important elements: employees AND customers. Zappos has plenty of both. And very happy ones. I hope they stay this way now that they’ve grown up a little.
I’m beginning to see where I can go with this blog and where my convictions lie in the face of social media engulfing the world. Quite simply: Your audience and your customers.
Let’s chat more later and now for that Zappos video. I’ll sell my soul to this company.
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