Zappos and its Customers

I love companies with an overtly human side. Zappos is one. Any business has its core 2 important elements: employees AND customers. Zappos has plenty of both. And very happy ones. I hope they stay this way now that they’ve grown up a little.

I’m beginning to see where I can go with this blog and where my convictions lie in the face of social media engulfing the world. Quite simply: Your audience and your customers.

Let’s chat more later and now for that Zappos video. I’ll sell my soul to this company.