a groovyweb » Amazon http://agroovyweb.com Social Conversations: The Art of Listening, Marketing 2.0 and Newish Technology & Media Tue, 14 Jun 2011 12:49:20 +0000 en hourly 1 http://wordpress.org/?v= Zappos and its Customers http://agroovyweb.com/2009/08/11/zappos-and-its-customer/ http://agroovyweb.com/2009/08/11/zappos-and-its-customer/#comments Mon, 10 Aug 2009 22:03:59 +0000 Isman Tanuri http://groovygenie.wordpress.com/?p=46 I love companies with an overtly human side. Zappos is one. Any business has its core 2 important elements: employees AND customers. Zappos has plenty of both. And very happy ones. I hope they stay this way now that they’ve grown up a little.

I’m beginning to see where I can go with this blog and where my convictions lie in the face of social media engulfing the world. Quite simply: Your audience and your customers.

Let’s chat more later and now for that Zappos video. I’ll sell my soul to this company.

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